We keep our small-print simple but we have to have some conditions because we’re a small business!
We will accept “provisional bookings” made in advance – usually for groups needing to secure several rooms perhaps for weddings/parties. We don’t normally like to take any bookings more than 12 months in advance but we will help where we can. Usually, if you make a provisional booking, our staff will make an arranged date with you when the rooms need to be confirmed by. You should supply contact details and we will make every effort to contact you by the arranged date before we release any un-confirmed rooms back to sale to other guests. If you are organising a wedding and need to secure rooms for your potential guests, you will then advise those guests to contact us direct to confirm and pay a deposit on the room being held on a provisional basis for you.
All confirmed bookings must be secured with a deposit of one nights stay per room booked. Deposits are fully refundable with seven days notice of cancellation BUT if a guest is unable to give seven days notice and we were not full for the evening of your stay, or we manage to re-sell the room to another guest, we will refund your deposit in full – that’s only fair as technically, we would not of lost a room sale!